Evaluation of Electronic Monitoring in Institutions of Higher Learning in Kenya
Ruth Chepkirui Kosgei
Rift valley Technical training Institute
https://orcid.org/0000-0001-5084-7929
DOI: https://doi.org/10.1234/ijster.v4iIII.50
Keywords: Electronic Monitoring, Electronic Monitoring System, Institutional factors, Ethical /legal issues, Personal data
Abstract
Do you really know “Who, What, When and Where” with regards with to employee computer activity if you are not monitoring everyone in your organization? It just takes a single unmonitored computer to leave a security gap in your institution. Electronic monitoring is whereby users of computers are monitored electronically rather than use of human supervisors. Programs used include those that monitor an individual’s internet activity, eavesdropping on e-mail messages, and monitor the number of keystrokes a data-entry clerk completes in a day or monitor the time taken by an employee to handle a call or use the internet. Based on observation on three universities in Nakuru-Kenya, namely MKU, SPU and Kabarak, these institutions use internet control systems that monitor the amount of internet usage and sites visited at a time. However the problem is that these control/monitoring cannot tell what kind of data leave the institutions’ computers, what employees/students use the resources for and who exactly is using the internet especially through the wireless connections. This research sought to evaluate the extent to which innovation attributes, institutional, and individual factors inhibit the use of electronic monitoring system in supervision in Institutions of Higher Learning thereafter (IHL) in Nakuru County, Kenya. The research was guided by these theories; Theory of Reasoned Action (TRA), Theory of Planned Behavior (TPB), and Theory of Acceptance Model (TAM). Questionnaires, Interviews, and observation were used to collected data. Data analyzed showed that the Faculty and support Staff have different opinion in regard to adoption of EM. The expected outcome of the research was among others that were that an electronic monitoring system should be adopted. Many organizations have adopted the use of this technology and from the findings, Institutions of Higher Learning (IHL) have no option but to adopt the use of EM to minimize on resource waste and the hustle of visiting the court corridors to defend themselves from offences committed by wrong use of the institutions resources. The Research recommends that an electronic monitoring needs to be adopted in institutions and an electronic monitoring framework needs to be developed to aid in the adoption of electronic monitoring system.
